FAQ

Frequently Asked Questions:

How long will it take for my item to arrive?: USA customers, please allow 2-5 business days for your item to arrive. Delivery times vary based on where you are located. If it has been longer than 5 business days, please contact us.

What are my payment options, and are they safe?: We accept most credit/debit cards and PayPal. Our site uses a secure and encrypted checkout powered by Stripe, one of the most trusted and widely used online transaction systems on the planet. We also offer the ability to checkout through PayPal.

Refund / Return Policy

If for any reason you're not happy with your purchase, please tell us immediately. We offer a money-back guarantee for all purchases. Read below for more details.

If the product is faulty, we will refund your money or send you a new item – your choice. 

If you purchased the wrong size or we sent the wrong item, we'll swap it over no questions asked. 

To start the process, please send us an email with the following information:

  • Your name
  • Order number
  • The issue (faulty product, wrong size)
  • What you'd like (exchange or refund)

Now for the nitty gritty – you have 60 days from the date of purchase to issue the refund request. after 60 days from the date of your initial purchase, you will not be eligible to exchange or refund your item. Please do not send your purchase back to the manufacturer. Items will be refunded at the price which they were purchased at, sale items are refunded at sale price.